Returns Label

Zero waste to landfill

Are you lacking the space to house your own home composting facilities? 

Not sure what to do with those coffee sleeve boxes?

Send them back to us and we'll sort it out. We will compost the capsules and recycle the packaging. 

If you select this option we will include a returns label with your order, you then package your used capsules and packaging back into the box or bag we sent it in, and return it to us using the returns label. This can be dropped off at a post shop, or you can arrange for a courier to pick it up from your home address.

Choose quantity:
1
2
$5.97


Global shipping available


Frequently asked questions

  • 1. Can I use Halo in any machine?

    Halo is compatible with your Nespresso®️ Original Home systems. It is NOT compatible with Nespresso®️ Vertuoline, Nespresso®️ Professional, Keurig, Tassimo, Dolce Gusto or Lavazza systems. Please email hello@halo.coffee if you have any compatibility questions.

  • 2. My capsule is stuck in the machine

    Once you use the capsule we recommend you immediately eject it from the machine, as suggested in your machine's operating instructions. The Halo capsules are made of completely organic, compostable components and therefore may expand slightly when exposed to water or pressure. If the capsule does become stuck, simply use the back of a teaspoon to release.

  • 3. What do I do with used capsules?

    Our Halo coffee pods are home compostable and conform to the EN13432 standard so it doesn’t matter where you throw them as they will naturally compost within 4 weeks, depending on atmospheric conditions, whether it be in your home compost bin or landfill. If you are feeling especially green, try planting some strawberry seeds into your Halo and put it into a plant pot or your garden as it’s a great natural fertiliser.

  • 4. Can I recycle the packaging?

    It would have been no use designing the world’s most sustainable coffee capsules if we then wrapped them in layers of toxic materials. So, we didn’t. When your order arrives, you can recycle the outer postal box. Then, when you’re done with everything else – the outer oxygen barrier wrap, Halo box, insert and sticky label can either be thrown in the compost with your used capsules or thrown into the recycling bin.

  • 5. Can I order from outside the UK?

    Yes. We have international shipping options available at checkout and accept most debit/credit cards, PayPal and Apple Pay.

  • 6. Why is my order arriving in separate deliveries?

    At the moment, our postal boxes hold quantities of 1, 2 and 4 boxes of 10 capsules. As such, orders comprising a larger quantity may be delivered separately.